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Testimonials


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111 - 115 of 149 Testimonials
Our family of 12 just returned from a wonderful vacation at Gran Bahia Principe, Tulum, Mexico. Maritza Savoy did an excellent job making reservations for all of us, from 3 different cities. Everything worked without a flaw.

Anne and Fred Straus Cincinnati, OH


Dear Mr. Abitan Friends and I just returned from an all inclusive week in the Domican Republic at the Puerto Plata Village Resort. I can't say enough good things about the resort, its staff, the food, and the beach. We did upgrade our accommodations to a suite (three of us) and were extremely pleased we did. We hope to make the trip an annual tradition. The only "glitch" we encountered was trying to make contact with our Turinter representative. Thanks - you'll be hearing from us!

Boni H - New Jersey


I thought everything went very well; well organized on your end and easy to follow. And Beth I dealt with from your company was very nice and helpful. I would book a vacation through your company again.

Thank you. Bonnie M.


JUST WANTED YOU TO KNOW I HAD THE MOST BEAUTIFUL TIME AND YOUR PLACE IS GREAT EEVERYTHING WENT LUKE CLOCKWORK VERY VERY PLEASED,,,,,,THANK YOU SO MUCH...SUE PAGNI Travelled to the Paradise Beach Club in Puerto Plata


Hi,

I just wanted to let you know that we had a great vacation. Puerta Plata Village Resort was really clean and nice. The food wasn't that great at lunch time but breakfast and dinner were ok. The beach is absolutely beautiful. The people who worked at the resort were really helpful and nice. Our flights went very smoothly. It was definitely one of my favorite vacations.

Thank you for setting it up for us. Please let me know if there are any special vacation packages in the Dominican Republic, specifically at the Puerta Plata Village Resort, for future travel.

Thanks again.

Best, Tina Campoli


YLAN,

Thank you so much for your help. I was so nervous about making sure I have all the details about the vacation package, not to mention me constantly changing my mind about my travel dates but you were so patient and easy to work and you provided me with all the available options. Most importantly I did not feel rushed to make a decision right away. You made this process a breeze. I look forwarding to calling you again for my next vacation.

Cheers,

Abigail


Dear Ylan, I wanted to say a big Thank You for arranging our amazing trip. Everything was so wonderful and better than we expected. We absolutely loved the Finch Bay Hotel and are definitedly planning to go back when Andrew is ready for his scuba diving certification. We have already recommended Metropolitan Touring and Finch Bay to our friends. The trip details were excellent and just as you explained. We were met and greeted by representatives from Metropolitan Touring at every juncture of the trip with warmth and friendliness. Thank you so much! Kisses Angela


The Vacation Travel Mart We needed a vacation that would bring our family together. Our 23 year old lives in Texas, while we are in Pennsylvania with an 18 and 20 year old. Your operator, Simone, worked her magic and found us dates and travel arrangements that allowed us to come together and have a great time. We stayed at the Hotel Riu Cancun, an all inclusive resort, where everything exceeded our expectations. Great facilities, good food, fun entertainment, and excellent staff. What's more the location was close enough to the action to walk to everything. This is our second trip with The Vacation Travel Mart. I could not imagine using anyone else. Anthony D. Porreca


My wife and I truly enjoyed our vacation on 3/6/06 thru 3/9/06 to the Bavaro Princess in Punta Cana, DR. All the information provided through VacationMart truly was accurate, with no misleading info. We were very pleased with all the resort amenities and we had no problems with any of the arrangements getting there and while there. We shopped hard on the net for our vacation and will definetly use VacationMart for our next trip.

Lee & Kathy Augusta, GA


I would like to thank VacMart for the excellent service provided to me and my friends. At the last minute the three girls decided that we wanted to go away, right away! VacMart provided us with choices, our main concern was sun, sun, sun! Well, Puerta Plata had plenty sun and some to share. The weather was gerogeous throuhgout our entire trip. Our accommodations were great and the resort was beautiful and surrounded by gardens. We did not want to leave that paradise island. Reality set in and we returned home happy and tanned. Never getting enough means you will definitely go back.


Returned last week from 4 nights/5 days in Puerto Plata. Paradise Beach Resort lived up to its *** rating and we had no complaints. Turinter transport a little shaky - no AC in van from the airport, kept our voicher, and late for pickup to return to the airport but we made our flight. First time to use Vacmart. Your price bested all competition and all documents arrived promptly. Thanks to Clara for her excellent customer service. Will recommend your website to family and friends. Kay


We have just returned from a 2 week stay in the Dominican Repupblic, and found it to be one of the most beautiful places we have ever visited! We had been reluctant to visit an all inclusive resort as we are non drinkers, but in hindsight, we believe it was an excellent deal.We had made travel arrangements through Vacmart to stay at the Jack Tar Occidental Hotel in Playa Dorado, but when we arrived, we were upgraded to the Occidental Flamenco. We can't say enough about the good food, the superb staff, or our accommodations. We would visit again in a heartbeat! Thanks, Vacmart! Joy


We enjoyed our vacation very much, however more importantly your agency made everything very easy and stress free. Everything that was promised by Ylan was delivered and the Grand Paradise in Punta Cana was excellent. We will definately use your agency again. Thank you. Rosemary


Mr. Abitan,

Thank you for your inquiry. Yes, we enjoyed our time away very much.

In general I would recommend LTI to others. I had a few problems (no Oceanfront room, separate beds), but overall, I throroughly enjoyed myself.

Your company also deserves thanks. I had been looking for a vacation deal for weeks on the websites of your more well known competitors before we were referred to you by a friend. 3 days later we were booked at a lower rate and an extra night. Thank you (and your agent Maritza) VERY much.

I would strongly recommend that everyone visit your site before booking their online vacations.

Thank you again,

John Januszanis Parsippany, NJ


Hello!

Vacation was exellent! Food was absolutely delicious, facilities and services very nice, shows and activities entertaining. I will highly reccommend Casa Marina resort to anybody. Actually now I am sending my niece and her friend there in 2 weeks.

Sincerely Yours, Yelena Shabala


First, we want to thank Ms. Maritza Savoy at Festa, for her expertise and patience when I was making plans for this vacation. We arrived at the Bavaro Princess in Punta Cana on Jan. 24, 2006 for a stay of 10 days. Our check-in went very smoothly and we were taken to a very confor- table Jr. Suite in a matter of minutes. The suite had a lot of drawer space and a safe which was much appreciated. It also had a patio outside with table and chairs. We were situated a very short walking distance from the beach, pool and 3 of the restaurants which it expecially nice. The grounds, beach and pool areas are kept very clean and there were many lounges and palapas at our disposal. There are 5 restaurants and 2 buffets and 1 gourmet which was an extra cost. Instead of $50.00 for 2, the bill came to $76.00. Which we thought was a bit high. I will say the food was very good as well as the service. The other restaurants were just O.K., except for the Asian/Chinese which was not. This restaurant needs a better chef as well as menu. Also we were able to have a bottle of house wine or champayne with our lunches and dinners which we enjoyed. The entertainment in the evening was very good as well as the music after at the lounge bar area. There is a separate casino right outside the main entrance which they drive you to and bring you back. There is also a disco in a separate room of the casino. We also met and socialized with people from different countries such as Canada, Italy, Germany and even Russia. We had a wonderful time and would recommend the Princess to anyone who loves a all-inclusive beach resort. Sincerely, Jacob Blumenfeld & Eleanor Alberti


We had a marvelous time on our trip to the DR and our stay at the Punta Cana Princess. Maritza did a great job of setting things up for us. The weather was perfect. The accomodations at the Princess were excellent and very clean. The buffet food was beautifully presented, but just so-so in taste although the a la carte restaurant was excellent.

All of the staff at the hotel were very helpful. We had no problems meeting our daughter who is a Peace Corps volunteer in el Seibo, about 2 hours from Punta Cana. The Guest Services got us a car and a driver for a day so that we could take her back to her site. That was quite an experience!

The one "problem" (if you could call it that) was that the representative from Turinter who was to meet us at 2:30 the day after we landed only arrived after we had waited for 45 minutes and the hotel called him. He said that he had been told a different hour than we had. To be honest, had we been interested in any tours that Turinter offered, meeting us at 2:30 that afternoon was a bit late for planning our time.

A big thank you to all of you!

Charles and Lucille DiGiovanna


We just returned from a lovely week in La Romana at the Ibertostar Hacienda Dominicus. This was out 3rd time at this resort and it was GREAT! The resort itself is absolutely beautiful and meticuliously maintained. The staff are muy excellente! Especially Armando and his Animation Staff; Piky, Victor and Julio. The waiters and bartenders are also wonderful, especially Raul at the pool bar who made it special every night at sunset.

Many thanks to my Travel Counselor at Festa, Clara Jiminez. She is wonderful to work with and I will definitely book with her again!

Thank you Festa!

Vicky Hodukavich


To the Vac-Mart group

We had a wonderful time in Martinique, and we were very pleased with your services. This was the first time we had used Vacmart and everything was to our satisfaction. Because of the winter storm, we had to delay our departure by one day as flights were cancelled at Dulles. However, we were able to reschedule with AA. The Amandiers Hotel was also able to reschedule us, and extend us by a couple of days because of the American Eagle flight schedule. Although our luggage did not make it from San Juan, the AE staff managed to get it to us by the next day, which was no easy task. We found the hotel staff to be wonderfully friendly and helpful. Although few people in Martinique speak English we had no problems at all at the hotel. We thoroughly enjoyed our stay there and found absolutely everything to our satisfaction. Because we are experienced travellers I think that we appreciated the hotel more than some of the other Americans there (Americans tend to be whiners). We rented a car, which was very important to our activities, and found the Hertz people to be very friendly and accomodating, in spite of the fact that they didn't speak English. We enjoyed Martinique very much. The people are very friendly and nice. We didn't sense the extreme poverty that we sometimes find in third-world countries. The weather was perfect, and the beaches very clean. We plan to return to Martinique on every Valentine's Day in the future. We are both nearly 70, and found it an ideal place for active seniors. Once again, we appreciated your attention to detail, and we enjoyed our holiday in Martinique very much. I will be happy to amplify any of these remarks if you wish.

Dennis Monk


My wife and I just returned from a great week at the Grand Paradise Bavaro in the DR. I wanted to write and thank all of you for your assistance in setting up the original vacation and for later coming to our aid when we were placed in another section of the hotel 1/4 mile away.

Finally, I would like to acknowledge the ongoing assistance and support of our Turinter representative, Noel Manxano. Noel greeted us warmly upon our arrival, and went to bat for us from the beginning around the room change (we used his cell phone to call your office). He continued to show interest and concern throughout our stay and was helpful in arranging tours and providing ongoing advice and information. Noel is a personable and conscientious young man, and I want to commend him for his personal and professional assistance. He should go far in DR tourism.

In closing, we would certainly return to the DR and even the GPB hotel. And most certainly we will book again through Vacation Travel Mart. You not only found the right place for us at a great price, but more importantly you were there for us when we ran into trouble. Your prompt and uncompromising support is the best argument I've seen yet for arranging trips through a reputable travel agency such as yours.

Don Sawyer


Hello!

I'm more than happy to provide you with feedback regarding our recent trip from Feb 9-13th to Punta Cana, DR!

Beth was our agent and she was fabulous, quick in response and gave us many great tips and local information on visiting DR prior to our trip.

I do have to admit that we were a little hesitant and nervous because it's the first time we've used Vac-mart... however, any doubt quickly vanished as soon as we arrived at the airport in DR and hotel! We had a wonderful vacation! My friend and I were at Punta Cana for 5 days 4 nights and stayed at the Bavaro Princess. The price was right and the location was BEAUTIFUL! The staff at the hotel were more than helpful and friendly. The food was great for a Caribbean up and coming country. There is something for everyone! I'd suggest the main buffet, Chopin, and the Pescador. The grounds had peacocks, flamingos, various birds strolling around not to mention the entire place was beautifully landscaped!

There were plenty of activities, the drinks were great, and there is a shopping area right out side of the hotel as well as 2 great dance clubs nearby. The beach was immaculate, beautiful white sand beaches :) I would highly recommend the hotel and region despite it's more for couples and family.

The only suggestion I have mirrors some prior comments that it's helpful to print out 2 sets of documents as we were asked for the same vouchers several times.

I am looking forward to book my next trip through you and am definitely going to recommend you to all my friends and family!

Thanks again for a great getaway!

Teresa


We had a wonderful vacation! The price was right and the location very lovely. The staff at the Paridise I would highly recommend. For you as a travel agent, I have only one small suggestion. The transportation company too and from the airport seemed a little confused that we didn't have two certificates, one for the trip to the hotel and one back to the airport. They handled it fine and we arrived in good time to catch our flight, but maybe you could print two separate ones for your future trips booked.

Again, thank you for your good service and for recommending the DR and Paradise!

Cheryl and Shelly

The transfer company on arrival gives our clients a return voucher.


Hi, Just back from my trip in Puerta Plata and it was quite enjoyable.The price was right! Your staff were very pleasant to deal with following up on any questions or concerns. Information was sent as promised. There was a slight mix up with our reservations. One of my companions was not listed on the flight itinerary with us and I got very worried. I realized this on Saturday afternoon and could not get an answer until Monday. The staff were wonderful about it and quickly found the information. So if I were to change any thing about your service, it would be the hours as I think most people may schedule alot of these vacations on the weeekend.

Thanks for your service and I hope to use yo again. Connie

Glad to inform you that as of next week we will open on Saturdays from 9AM to 6 PM


Dear Jaques, Our stay at Jack Tar in Puerto Plata was carefree, exciting, relaxing, and memorable. The Dominican people are the friendliest, selfless folks you want to mingle with. The rides from Jack Tar to the beaches, the cable car, and Puerto Plata in local tranportation was all the local color one needed to feel the warmth of the country, no sun necessary although it was in abundance. The trip in the '68 VW bus with the the four of us and nineteen locals was an event to write home about. We met and became friends with numerous visitors from around the world, Disco Jane and Paul from Boston, Sharon from England, Mary and Jim from Canada, etc, but we spent most of the time with a couple who were Cuban and Puerto Rican, Francisco and Sol. Good food, friends, fun, and feelings for five days---what more could you ask for.

You folks helped make all this possible with your efficient travel service.

Sincerely,

Joe Murin Donna Livengood Francisco and Sol Gonzalez


Hi,

I had a great time in Montego Bay, Jamaica at the Sunset Beach Resort. There Pool was great, with the lazy river and awesome water slides It was a lot of fun. Thanks, Hanoi


Hello Vacation Travel Mart,

We had wonderful time. Puerto Plata was great place to get a way few days. I had lots of fun with the local people, thay are so friendly. Weather was good sunny and warm. I will go back there one day.

Thank's helping me with my trip...........

Irmeli Provenzale


Dear Vacation Travel Mart, Thanks for the great time we had in Dominican Republic. At the beginning I was a little bit suspicious because it was my first experience with Vacation Travel Mart. Despite all my fears all was excellent. Price, service, coordination. Very highly recommended. Will definitely do more business in the future. Thanks, Alex Vigor


YLAN WAS THE GENTLEMAN I SPOKE WITH. HE WAS VERY HELPFUL IN FINDING ME A VACATION ON SHORT NOTICE AND ALL THE PAPERWORK WENT THROUGH FAST AND WITH NO PROBLEMS. ALL PAPERWORK WAS IN ORDER WITH NO PROBLEMS AS FAR AS CHECKING IN AT AIRPORT, GETTING GROUND TRANSPORTATION AND CHECK IN AT THE RESORT. ALL WENT SMOOTHLY. I WOULD GLADLY USE VACATION TRAVELMART AGAIN.

Candy Zimmerman


We had a wonderful time on our vacation to Punta Cana. Your staff was very helpful and the experience was everything we hoped it would be. Because of your great rates and friendly staff, we plan to use you again in the near future. Happy Travels! Ralph and Kimberley Kazimierczuk


I'm more than happy to to respond to your request for feedback. My wife and I had a very enjoyable time in Martinique. All of the people at Vacation Travelmart were kind and considerate and answered all of my questions and gave me good advice. This was our first experience with your company and I have a very postive first impression. Clara was our main contact person and did an excellent job. She was able to arrange a car rental with a company at a reasonable price with a reliable car and whose employees were very helpful at the airport in Martinique. The resort, Karibea Amandiers, was a well run accommodation, a great location and at terrific price. We hated to leave.

Glen berwick


Jacques,

The trip overall was enjoyable. The place was great, people very nice.

There was only a minor issue that they provided us with a room that did not have an ocean view, the first night, but after we insisted on being moved (b/c we paid extra for that), they finally gave us a good room. So basically the first night was not fun at all.

Other than that, it was a great trip

Please let me know if you have any questions

Thanks Besa


Hi Festa - Just wanted to thank you for another great trip to the Grand Paradise Bavaro resort in Punta Cana, Dominican Republic. Karelia Nunez coordinated our trip for us again this year, and provided the same wonderful and prompt service as last time. We'll certainly book with her again in the future, and I've already recommended her, and Festa, to several friends.

M. McClain


I just wanted to Thank Beth for confirming our trip. She was great as a travel planner. We loved our non-stop flight that she booked for us. Our trip number was 273106. It was an awesome vacation. We met another couple from Chicago who used your website. I will tell others about your web site. We had a very nice time at The Bavaro Princess in Punta Cana. The weather was great there and the beaches are extremely nice and white. Please e-mail me any future travel specials. Thanks again, Diana Franks


Hi-- I would like to let you know that I had a terrific time on my trip to punta cana--Karelia made the reservations for me, and was a terrific communicor. I would call, I would e-mail, and she was very prompt in responding which was much appreciated. She gave me recoomendations on which hotel I should choose, and which was the better deal, and I was happy to say that I took her up on her recommendations and was very satisfied. Great job karelia, and thank you for your wonderful suggestions. The lti hotle was perfect fro me nice resort. Food wasn't great, but it was a nice resort. I will definately recommend you guys/ LIsa Repper


It was the nicest time I ever had. Please send me the special that you will have for this coming summer.

J.R Bertrand


We got a great price to go to the Dominican Republic thanks to Vacmart and no dirty surprises or problems. I will certainly look to your website in the future.

If you are on a budget, the LTI in Punta Cana Dominican Republic is wonderful. The grounds were immaculate and pretty, the staff is incredibly friendly and the food is great for being a foreign country.

The resort was self sufficient - There are 3 restaurants (incl snack bar), 2 or 3 bars, a doctor, bank, gift shop, tour operators and exchange house on the resort. There were also plenty of activities if you are into that, and I appreciate a 24hr food bar (some excursions leave earlier than breakfast or return at odd times).

For Christmas, everything is decorated in lights and there is a huge Christmas tree. The grounds are kept clean and the pool is cleaned every night. The staff are friendly and often have to speak 3 or 4 languages; they do their best to communicate. Cleaning staff only speak Spanish but they are nice. Most of the people who visit here are European and Americans/Canadians are a minority. I think we saw maybe 10 of them compared to over 100-200 Europeans. Basically that just means to be prepared for Speedos, old women sun tanning topless and little kids running around naked. Different culture.

We had plenty of fun on our trip going on excursions and doing activities at the hotel.

The only thing that would keep me from staying at LTI in the future is the fact that I like to snorkel and the beach was far too choppy to accomplish this. In the future, should I decide to return, I will probably choose a Barcelo hotel, since the water there is buffeted further by the reef and is almost dead quiet.

If I had any complaints about the actual grounds, it would be that our room was in need of some repair (shower sprayed water everywhere) and our refrigerator broke. They staff fixed the refrigerator but I didn't have time to tell them about the shower. No big deal. It would have also been nice to have at least one outlet that had electricity when we left the room - for charging camera batteries and phones.

But all in all, LTI is a fantastic resort.

Kristen Caron


Yes, we had a great trip and all of the arrangements were handled smoothly, thankyou!

Kaitlin and Brian Norton


We had a wonderful time at the Iberostar Costa Dorada in Puerto Plata. The food, pool, entertainment, beach, and employees were great. I wish we had planned to stay longer than a week. This year we'll stay for 2 weeks--if we can get a good price again. Thanks, Carlea (sp?), for helping us plan our fun trip.

Valerie Sewell


Hello Festa Tours,

We did have a very nice time in the Dominican Republic, from past experience with Iberostar Resorts has made us very confident that their resort will show us a good time and they did not disappoint us in any way.

Although, one person in our group has trouble walking and they were not much help in accommodating him. We do however have one complaint, I received a call on the day we were to fly out about 5 minutes from our leaving for the airport from my sister who proceeded to tell me she received a call from a women either from American Airlines or your travel company saying that all our flight's were cancelled.

This caused a great deal of stress as you might imagine, half of our group had already left for the airport, so we decided to go out there and see what was going on, after much shuffling around American was able to get four of our group of eight on a Delta flight thru Cincinnati to Miami, the remaining four of got on a United flight to Chicago and then to Miami, from there we were able to catch our flight to Porto Plata.

All the flights were scheduled very tight an caused to literally run through the Airports to make our flights. We made it to our destination much more stressed than we would have liked. Once we arrived a got a good nights sleep , from that point on our vacation went well. WE hope that our next trip goes a little smoother from a flight standpoint.

Thanks, and Happy Holidays to you all at Festa Tours, Sincerely, Dan Rudolph and Friends

Daniel B. Rudolph Green Bay Wi.



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111 - 115 of 149 Testimonials
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